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Thousand Islands Agency

If You Have An Accident

  1. Call 911 if anyone is injured.
  2. Get names, addresses, phone numbers, makes of vehicles, and license numbers of all other drivers, passengers, and witnesses.
  3. Get all other drivers' insurance information (company, policy number, and contact info).
  4. Carefully examine damage to other vehicles.
  5. Do not admit fault.
  6. Call the police if there are injuries or if the other party(s) are uncooperative.
  7. Take photos of the accident location and the vehicles involved.
  8. Only discuss the accident with the police or with your insurance representative.
  9. Notify Thousand Islands Insurance immediately. If after hours, use our agency's 24 hour claim service by calling our office at 315-686-5536 and selecting option #1 (24 hour local claims service).

If you don't have a place to write down the above information, use your phone's camera to take photos of the other driver's:

Here's a complete list of the info you should gather after an accident:

  1. Date & time
  2. City, street, intersection
  3. Road and weather conditions
  4. Direction & speed of both vehicles
  5. Did police take a report? If so, what department and case number
  6. Detailed description of what happened
  7. Info about other driver (name, phone, address, make, license #, driver's license #, insurer, policy #, birth date)
  8. Witness info

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